Payments, Shipping & Returns
Payment Plans - BUY NOW, PAY LATER options are available via Afterpay (Australia) and Sezzle (USA). Your item will be shipped once the first payment is made. Easy as! Private payment plans are no longer available, sorry for any inconvenience.
Processing Time - As pre-made units will be shipped within 48 hours, except on weekends or public holidays. Blank Units are shipped to you in the 1st or 2nd week of the month.
Shipping - Shipping times can vary depending on where you are in the world. Orders within Australia are always sent express, and should arrive within 3 days. International orders should arrive within 5-7 days. If your package hasn't arrived within these times, please feel free to contact me, however your patience with postage is always appreciated!
All items come with a tracking number and can be tracked using the Australia Post website.
Please be aware that border security and customs can cause delays on your order. Unfortunately this is completely out of my hands!
Customs & Import Taxes - You shouldn't incur any additional taxes on your Lizzi's Lox items, however the buyer will be responsible for covering any extra costs.
Returns & Cancellations - Because of the nature of the products I sell, I do not accept returns. Please make sure you have looked at all the item specifics before purchasing. Cancellations are fine provided you make them before the item is ordered or has been sent.